Shipping policy

Shipping Policy

Effective Date: September 16, 2026

Thank you for choosing Freedom. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays may begin processing on the next business day.

Once your order has been shipped, you will receive available tracking information by email.

2. Shipping Times

Estimated delivery times depend on the shipping method, destination, and carrier.

Typical delivery time within the United States is approximately 3–7 business days after your order has been processed.

Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including carrier delays, severe weather, holidays, or other unforeseen events.

3. Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the product, order size, destination, and selected shipping method.

4. Tracking Your Order

When tracking is available, we will provide tracking information after your order has been shipped.

Please allow some time for the carrier's tracking system to update after the tracking number is issued.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you provide an incorrect or incomplete address, please contact us as soon as possible at freedomcompany@gmail.com.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

6. Delayed or Lost Packages

If your package is delayed, please first check the tracking information provided by the shipping carrier.

If a package appears to be lost or has not been delivered within a reasonable period, contact us at freedomcompany@gmail.com with your order number and tracking information. We will work with you and, where appropriate, the carrier to investigate the issue.

7. Damaged Packages

If your order arrives damaged, please contact us promptly at freedomcompany@gmail.com.

Where possible, please provide photographs of the damaged product and packaging along with your order number. We will review the situation and determine the appropriate resolution.

8. Delivery Issues

Freedom is not responsible for delays caused by circumstances beyond our reasonable control, including severe weather, natural disasters, carrier disruptions, government actions, or other unforeseen events.

9. International Shipping

Unless specifically stated on our website, Freedom currently focuses on shipping within the United States.

If international shipping becomes available, applicable shipping charges, taxes, customs duties, and other import fees may be the customer's responsibility.

10. Contact Us

For questions about shipping or your order, please contact:

Freedom
Location: USA
Email: freedomcompany@gmail.com